Remember The Flowers Logo

Terms of Service

Last Updated: April 20, 2025

1. Introduction

Welcome to Remember The Flowers. These Terms of Service govern your use of our website located at remembertheflowers.com and form a binding contractual agreement between you, the user, and Remember The Flowers.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Definitions

  • "Service" refers to the Remember The Flowers website operated by Remember The Flowers.
  • "Terms" refers to these Terms of Service.
  • "User," "You," and "Your" refers to you, the person accessing this Service.
  • "Company," "We," "Us," and "Our" refers to Remember The Flowers.
  • "Party" refers to either you or us. "Parties" refers to both you and us.
  • "Content" refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available.

3. Use of Service

Remember The Flowers provides a platform for scheduling and ordering flower deliveries for special occasions. You are responsible for providing accurate delivery information and ensuring that the recipient is able to receive the delivery.

By using our Service, you agree:

  • To use the Service in accordance with these Terms.
  • That you are at least 18 years of age or have the consent of a legal guardian.
  • To provide accurate, current, and complete information when creating an account.
  • To maintain the security of your account and password.
  • To accept responsibility for all activities that occur under your account.
  • That your use of the Service will not violate any applicable law or regulation.

4. Subscriptions and Payments

Remember The Flowers offers subscription-based flower delivery services. By subscribing to our service, you authorize us to charge your payment method for the subscription fees as described during the subscription process.

All payments are processed securely through our payment processor. We do not store your complete payment information on our servers.

Subscription fees are charged on a recurring basis as specified during the subscription process. You can cancel your subscription at any time through your account settings or by contacting our customer service.

5. Refunds and Cancellations

If you are not satisfied with our service or if there was an issue with a delivery, please contact our customer service within 48 hours of the delivery date.

We may issue refunds at our discretion, considering factors such as the nature of the issue, timing of the complaint, and other relevant circumstances.

You can cancel a scheduled delivery up to 48 hours before the delivery date. Cancellations made less than 48 hours before the delivery date may not be eligible for a refund.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Remember The Flowers and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Remember The Flowers.

7. User Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material. You are responsible for the content you post on or through the Service.

By posting content on or through the Service, you represent and warrant that:

  • The content is yours or you have the right to use it and grant us the rights and license as provided in these Terms.
  • The posting of your content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

8. Limitation of Liability

In no event shall Remember The Flowers, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service; and
  • Unauthorized access, use or alteration of your transmissions or content.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@remembertheflowers.com
Address: 123 Flower Street, Suite 456, Bloomington, NY 10001