Remember The Flowers Logo

Privacy Policy

Last Updated: April 20, 2025

1. Introduction

At Remember The Flowers, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, place an order, subscribe to our service, or otherwise contact us.

The personal information we may collect includes:

  • Name, email address, phone number, and billing address
  • Delivery details, including recipient names and addresses
  • Payment information (we do not store complete credit card information)
  • Account preferences and delivery preferences
  • Records of your purchases and subscription history
  • Communications with our customer service team

We also automatically collect certain information when you visit our website:

  • Device information (browser type, IP address, device type)
  • Log data (pages visited, time spent, referral sources)
  • Location information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our website and services
  • Processing and fulfilling your orders and subscriptions
  • Managing your account and providing customer support
  • Sending you order confirmations and delivery updates
  • Sending you marketing and promotional communications (with your consent)
  • Personalizing your experience and delivering content relevant to your interests
  • Analyzing and improving our website, products, and services
  • Detecting, preventing, and addressing technical issues or fraudulent activities
  • Complying with legal obligations

4. Disclosure of Your Information

We may share your information with third parties in certain situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, order fulfillment, data analysis, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, court orders, or legal process.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly.
  • Preference Cookies: Allow the website to remember your preferences and settings.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request information about the personal data we hold about you.
  • Correction: You have the right to request that we correct information that you believe is inaccurate.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Restriction: You have the right to request that we restrict the processing of your information.
  • Data Portability: You have the right to request that we transfer your data to another organization.
  • Objection: You have the right to object to our processing of your personal data.
  • Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@remembertheflowers.com
Address: 123 Flower Street, Suite 456, Bloomington, NY 10001
Phone: (555) 123-4567